Planning
Our planning service offering includes Strategic Planning, Business Planning, Marketing and Sales Planning, and Workforce Planning. Our approach to planning generally takes a Balanced Scorecard approach, we can however utilise the Business Excellence Framework should you prefer that approach. We use sophisticated models and templates to ensure clarity of strategic direction, alignment of operational activities with strategic goals and objectives, coordination across functions and activities, and clear assignment of responsibility and accountability though a balanced set of qualitative and quantitative KPIs. Lag and lead indicators are used to measure past performance, and to forecast future levels of performance.
Budgeting and Financial Management
We offer a range of services under our budgeting and financial management service offering that include:
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We are fully conversant with relevant Public Sector legislation, frameworks and guidelines governing Feasibility Studies and Business Cases.
Business Process Improvement
Our core Business Process Improvement service offerings include business analysis, systems analysis, rostering and fatigue management plus program/project management. We can also assist with the implementation of business process improvement and business readiness initiatives through a tailored change management strategy, employing the principles of Situational Leadership to assess readiness for change, and Kotter’s 8 Step Change Model to guide the change process.
Business Development
Business development is a key business management skill that aims to develop and implement growth opportunities within and between organisations. Effective business development relies on possessing sound interpersonal and communication skills – business development is relational. Our consultants have extensive experience in all aspects of business development, and our business development offering is supplemented by our Business Development training program.